Privacy Policy

Information We Collect

We collect personal information in the course of conducting our manufacturing operations. This may include:

• Employee Information: Personal data such as name, address, email, phone number, and job-related data, including payroll, health, and safety records.
• Customer Information: Data such as company name, contact details, purchasing history, and financial information.
• Supplier Information: Contact details, payment information, business relationship history, and shipping data.
• Visitor Data: Information provided when visiting our website, including IP address, browser type, and usage data through cookies and analytics tools.
• Product Data: Information related to manufacturing processes, including quality control data, inventory tracking, and production records.

How We Use Your Information

We use the information we collect for the following purposes:

• Business Operations: To process orders, manage customer and supplier relationships, and conduct internal operations, including payroll and employee management.
• Compliance and Legal Obligations: To comply with applicable laws, including health and safety regulations, tax obligations, and regulatory reporting.
• Product Development and Improvement: To analyze production processes and improve our products and services.
• Marketing and Communication: To send promotional materials, product updates, or important notifications related to our services (with consent where necessary).
• Website Improvement: To enhance the user experience on our website, analyze usage trends, and troubleshoot technical issues.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of data. These measures include:

• Data encryption
• Access controls and secure authentication
• Regular security audits
• Employee training on data protection practices

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share personal data in the following circumstances:

• Service Providers: We may share data with third-party service providers who assist with our business operations, such as IT support, data hosting, payment processing, or marketing services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your data if required by law, such as in response to a subpoena, court order, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of that transaction.

International Data Transfers

If your personal data is transferred to locations outside of your country of residence, we ensure that appropriate safeguards are in place to protect your data, including using standard contractual clauses where applicable.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

• If you engage in custom manufacturing or product design, you agree to provide accurate specifications and requirements.
• We will not be liable for any errors, damages, or losses resulting from incorrect specifications provided by you.
• We may request written approval of designs or prototypes before proceeding with mass production.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access and review your personal data.
• The right to correct any inaccurate or incomplete data.
• The right to request deletion of your data, subject to certain legal exceptions.
• The right to restrict or object to the processing of your data.
• The right to withdraw consent where consent is the basis for processing.

To exercise these rights, please contact us using the information provided below.

Quality Control and Warranty

• We strive to manufacture high-quality products and meet industry standards. If there is a defect in the products, you should notify us within [insert time period, e.g., 30 days] from the receipt of the products.
• Our warranty may cover defects in material or workmanship, and the terms of such warranty will be outlined in the product-specific warranty documents.
• We do not warrant that products will meet your specific needs or that they will be error-free.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and improve your experience. You can adjust your browser settings to block or delete cookies, but doing so may impact your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Singla Forging Pvt Ltd

Plot No-165,H.S.I.I.D.C,Kutana Hissar Road,Rohtak-124001 Haryana
shubhamjain@singlaforging.com
8222058000